top of page
Frequently Asked Questions
Are your products handmade?
Yes — all Cairdy Makes products are handmade or designed and created in-house with a 3D printer.
What ages are your products suitable for?
Our products are designed for supervised play. Recommended ages may vary depending on the item, so please check individual product listings for guidance.
How long will my order take to arrive?
Most orders are processed within 3–10 working days before shipping. Delivery times depend on the shipping method selected at checkout.
Do you accept returns?
Yes — returns are accepted within 14 days of delivery for unused items in their original condition.
Please note that personalised or custom-made items are non-returnable unless faulty.
Can I request a custom order?
In many cases, yes. Please contact us via email or social media to discuss custom themes or personalised items.
How can I contact you?
You can contact us anytime at:
bottom of page
